About two weeks ago, I was watching our 60\" smart tv, when the screen suddenly went black, but the audio was still playing. I turned the tv off and when I tried to turn it back on, nothing happened. We purchased the tv from Walmart on 12\/22\/12, and it was past the 90 day return time. Actually, I should say that we returned a plasma tv we bought from Walmart shortly before that because we thought the Vizio would be cooler and the other Vizio we have has lasted. After the tv went black, I read a lot of reviews online that said that this was a common problem with the 2012 holiday models. Most people owned their tvs for a much shorter period than us before they went black. Some people were able to take them back to the store where they were purchased but others had to deal with Vizio. Everything I read said that dealing with Vizio was a lost cause, but I really had no choice.\n\nOn May 7, I called Vizio and told them my problem, while preparing for the worst. I am an attorney so I figured that if nothing else, I would at least give them an earful. The customer service representative asked me if I could still hear sound when the tv blacked out, and I told him that I could. He asked me if I was in front of the tv and I knew he was going to ask me to try to reset it, so I told him that I had read online that unplugging the tv and holding the power button for 10 seconds, then plugging the tv back in, sometimes fixes the problem. He asked me, then, if I had already tried unplugging it and plugging it back in. I told him that I had. In response, he said that since I had already tried to troubleshoot it, there was nothing left to do but replace it. He said he would put an order into their shipping department and that the department would contact me within 9-13 business days to set up a time to come in and swap out our old tv with our new tv. He also told me that he has to say 9-13 days, but in reality, it is usually much quicker than that. I thanked him and hung up.\n\nOn May 10, I got an email from the shipping company to set up a delivery date and time on their website. I set it up for today, May 15, 2013, between 12-4pm. I told my husband that they'd probably be at our house closer to 4pm as most companies run right up to the end. To my surprise I got a call at 10:07am and the driver said he would be at our house in about 30 minutes. Sure enough, they showed up, swapped the tvs and left us with a brand new model.\n\nAm I excited that our tv went black on me in the middle of a show? No, not really. However, sometimes products are defective and all that companies can do is make the return\/exchange process painless. Regardless of what everyone else said about Vizio, they were really great to us and very quick to get everything taken care of. I would recommend their customer service and products to anyone. I think a lot of the people who have problems with these companies are people who don't like to be proactive, or are just hard to deal with in general!
Nice TV! I was looking forward to the Wi-Fi however, it is so frustrating watching movies on YouTube then after watching 3\/4 way through, the picture freezes up-then loosing signal often. Takes so long to turn on TV, then to use APPS you better have plenty of time 'waiting'! The Remote is small, difficult to use, and terribly \"BUGGY\" causing usability and reliability to fall miserably short of expectations! I have given up trying to enter Passwords in order to use 75% of the APP'S! What A Waste! As far as the Sound Quality-You definitely need an alternate Sound System! The TV Sound Sucks! Vizio has plenty of improvements to work on future models! Overall, I do like the TV and have been happy with older Vizio products I've purchased in the past. Vizio should have worked the bugs out before releaseing this product!\n\n\"
I bought this tv as a gift to myself! I've had this tv for one full day so far. I am soooo happy with my choice after looking long online, staring long at tv's in the store and hopping from one store to the next (Im a bit indecisive and picky when Im spening money). I finally made my choice to fit my budget without going way over my head and found something modern to fit my lifestyle. There is nothing I can say negative so far about my new purchase. I wanted to leave a review so early so if there was something that came about, I could reflect back on this moment and so could anyone reading these. I also read reviews before buying so I know how important another person's reactions are when making decisions on buying something more than just a couple bucks. You want to make sure you get your moneys worth without being concerned with the term \"you get what you pay for\". Even though this tv was affordable and inexpensive for a \"SMART TV\", its still is a chunk out the bank account. In my opinion, the price couldve been more than $498 (with tax I got it for $530 and some change) considering the value of the tv. I dont regret my decision not one bit. GO FOR IT!! You will NOT be disappointed. Vizio's arent nowhere near bad like Ive heard a few people say. Dont knock it til you try it! My lovely new found distraction!
This is the second Vizio I own. I have a 60\" also. Both are GREART. The only problem I had with the 50\" was the picture quailit was very poor. I returned it to Walmart and the replacement works just a good as the 60\" Walmart was very easy to work with and put one aside fro me so when I went to pick it up there was no problem at all.
Was not happy with ordering on-line. Local store (Cambridge) showed 1 in stock but after placing order, order was cancelled by Walmart. Then in ordering a second time at the Forest Lake store, credit card declined thinking it was a second charge for the same item.
This is an extremely heavy TV when compared to others of equal styles and sizes on the market. Picture is PERFECT. I do not use a lot of the extra functions however it has a decent selection. I was disappointed that I had to run through a setup on the screen before it would let me view anything else (mainly because the cable guy was waiting on me to finish). I would not recommend the use of the base if you have small children, invest in the wall mount. The base works but is not really stable with contact, hence the reference to small children.
I was very excited about my new T.V. but at the same time I did ignore some of the bad reviews. Maybe I should've took heed to the advice. They tell you that your getting a 1080p T.V. but are you really. I have High Definition cable threw At&t Uverse. Be careful buyers, I purchased this T.V. and the very moment I turned it on it said it was a 720p HD T.V. I guess now i see how there selling these T.V's for so cheap. I am returning this back.
I had a 32\" Sony for years in a bedroom. That was a good TV but the screen finally gave out. I wanted something similar to replace it given the size \/ space considerations in that room. After reading lots and lots of reviews of similar products, I decided on the Vizio E390-A1 39\". I've had the TV for 2 weeks now and have been very impressed. Bottom Line: I Highly recommend it so far.
Easy set up, nice sound quality,as I said, perfect for a kitchen or kids room.\nPicture wasn't as crisp as I would like, even the the HD channels are not real sharp,\nbut for the money it is a nice little TV. I use it in a bookshelf in my office and it is\nall that I need. The sound quality is better then my primary Toshiba.\nI would recommend this TV.
Real value for your money; works flawlessly. Fits perfectly in your room. Full of all the things you will want in a TV and provides pure enjoyment day after day after day and some nights too! I just couldn't ask for more.....it has everything.
I've had a Vizio 26\" (Model: va26lhdtv10t) for the past three years and thought it was about time to go with a more modern TV. On my old TV, there was a least an inch of edge (no picture) on 3 sides of the TV and 2 inches of edge on the bottom. This TV has less than an inch on all four sides as you can see in the picture. That may be minor to some, but I sure enjoy it. The picture is great as well! I no longer have to sit at a certain height to see the picture as how it was meant to be seen. There's no gray fade when sitting at an angle and the colors are a lot crisper even without HD programming. The size is perfect for my bedroom. Now I just need to check out the HD if only I had an HD cable box. I do, however, have an HDMI cable I will hook up to my Xbox 360 and i'm sure I'll be impressed.\n\nOverall, a great upgrade choice at a decent price. Wal-Mart had the lowest price I could find both online and off. I did some extensive research on which TV to by and I must say that I'm very pleased with my decision. Definitely worth it!
Bought this TV to mount on the wall in my bedroom. TV was extremely easy to set up, and I do recommend doing your own picture settings since the initial setting is okay, but TV is capable of better if you put in a couple minutes using the menul and video set up under the menu. It has an excellent picture once I adjusted it, and I found the sound quality to be satisfactory for use in my master bedroom. For the price ($378 at the time) it was a real steal since other places had similar TVs for way over $400.
We had the old bubble back tv still and it was starting to turn pink so we knew it was time for a new tv and we were so excited to get a flatscreen finally, we went to our local walmart and they had this tv marked down to 490.00 wow what a deal. And we decided to buy the extended 3 yr warranty for the extra 44.00 (just in case) even covers normal wear and tear. We are very happy with our new Vizio TV. And we have had a bubble back for so long, that this is like being at the theatre. Thank you Walmart.
I was given the thumbs up to get a new HDTV after our Sony 55\" projection tv gave out a week ago. Initially my search ended on the LG 55\" 3D HDTV, but my wife mentioned that 3D made her feel queezy, and frankly I don't want to watch tv with glasses on my nose. So, I asked the store associate if he had any 55\" LED's in stock. Initially, the Samsung and LG were the one's he mentioned (they were not on display). But the price tags came in at $1100+ and $930+ respectively. I pulled up the prices on walmart.com, and said that they sounded hefty based on my research.\n\nI ended up asking if there were any Vizio's in stock. He came back and said he had this one - just came in. The price was right and there were enough good reviews that I took the leap of faith (well sort of, I also purchased the 3yr svc plan @ $89.00) The base was easy enough to install on my padded dining room table. I also purchased the 40\" soundbar with wireless subwoofer as the slimline profile made me think the speakers would not be sufficient. I didn't regret this decision after watching the trainwreck from The Fugitive. Great sound! Used variable output from the TV and disabled the factory speakers. Fam was asleep when I turned it back to fixed output as playing around. Whoa!!! Don't do this, it will make your ears bleed... sound was clear though.\n\nBack to the TV. My initial programming was coming from CBS on the Masters, and I was concerned about the milky picture. The cure to this is to change the Video to \"Game\" setting and adjust from there. Picture became crystal clear on 720 and 1080 broadcasts from DirecTV. Awesome for the price. Enjoy!
