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CEC Products LLC

7132 Hawks Nest Terrace
West Palm Beach, FL 33407, US
|
(860) 819-8995

Seller Reviews

4.3 out of 5
27 ratings6 reviews

About the seller

Business Name: CEC Products LLC
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Seller reviews

4.3 out of 5 stars
27 ratings6 reviews
How seller rating is calculated

Showing 1 - 6 of 6 reviews

Nov 27, 2024
CJsGanni
Item bought
Nerf Ultra Speed Fully Motorized Nerf Blaster, 24 Nerf Ultra Darts
1 out of 5 stars review

This item was not listed as used/returned item. Inaccurate description of item. Nerf box was clearly torn into and taped back up. Parts were missing. The return label states it's from Walmart return center although no mention of it being a returned item was in the listing. Would not buy from this seller again.

reply from CEC Products LLC

Hello CJsGanni! We sincerely apologize for the condition in which you received your order. All of our items are new, in their original packaging, and are carefully inspected before being listed for sale. This has been an issue that my team has spoken to Walmart about and will soon be rectified. We understand your frustration and are truly sorry for the inconvenience. Please know that we take your feedback seriously and are committed to resolving this issue. We would appreciate the opportunity to assist you directly so we can make things right and improve your experience with us. Thank you for bringing this to our attention, and again, we apologize for any inconvenience this may have caused.

Nov 13, 2024
Rhonda
Item bought
Starbucks Arabica Beans Pike Place Roast, Medium Roast, Ground Coffee, 18 oz
1 out of 5 stars review

I have order Starbucks ground coffee from this seller twice and I now have 4 bags of whole beans not ground. I will not order from this seller again.

reply from CEC Products LLC

Hello Rhonda! I sincerely apologize for the mix-up with your order. It looks like there were some logistics issues with our supplies, and I completely understand how frustrating this must be for you. We always aim to deliver exactly what our customers expect, and it's clear we fell short this time. I hope you'll consider giving us another chance in the future. If there's anything we can do to make this right, please don't hesitate to reach out. Sincerely, J. Williams CEC Products LLC

Nov 7, 2024
Yuri
Item bought
(2 pack) Aussie Miracle Moist 3 Minute Miracle Deep Conditioner with Avocado, Paraben Free, For All Hair Types 1.7 fl oz
1 out of 5 stars review

Did not receive the item at all. I ordered 3 travel size conditioners, and received 2 sample sized mascaras.

reply from CEC Products LLC

Hello Yuri! We sincerely apologize for the fulfillment error caused by Walmart’s distribution services. Please note that we do not carry mascara in our inventory, and this mix-up was beyond our control. We are actively working to ensure you receive the correct items as quickly as possible. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to the opportunity to serve you again and hope you continue to choose CEC products with confidence.

Oct 31, 2024
Brenda
Item bought
Nerf Ultra Speed Fully Motorized Nerf Blaster, 24 Nerf Ultra Darts
2 out of 5 stars review

Item was shipped in the original box and should of been put in a shipping box as the box the toy was in was all beat up. Supposedly by FedEx. It looks like the toy is ok.

reply from CEC Products LLC

Hello Brenda! We sincerely apologize for the condition in which your item arrived. While the toy appears to be intact, we understand the importance of proper packaging to ensure your order arrives in perfect condition. Please note that this issue was due to Walmart’s fulfillment services, and we will be addressing it with them directly to help prevent similar incidents in the future. Your feedback is valuable, and we appreciate your understanding. Thank you for choosing CEC Products LLC, and we look forward to serving you again.

Sep 18, 2024
DianaW
Item bought
Neutrogena Hydro Boost Fragrance-Free Face Wash, Gel Facial Cleanser, Refill, 16 oz
5 out of 5 stars review

Quickly shipped. Product in good shape—no damage and packed well.

reply from CEC Products LLC

Hello DianaW! Thank you for shopping with CEC Products LLC!

Jun 24, 2024
Judith
Item bought
Neutrogena Beach Defense Sunscreen Lotion with SPF 30, 6.7 fl. oz
1 out of 5 stars review

sunscreen had an expiration date of 2024/09 plus the id code was crossed off. Very odd. Walmart, you better do a better of your due diligence. If i can't get a refund, I'll be calling the atty generals office.

reply from CEC Products LLC

Hello Judith! We sincerely apologize for the issue with your order and understand your concern regarding the product's expiration date and the crossed-off ID code. Please know that we take product quality and safety very seriously. We are also happy to assist in any way we can to help expedite the process. Your satisfaction is important to us, and we appreciate your patience and understanding. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in CEC Products LLC.