VEVOR 62 inch Professional Dog Grooming Tub Stainless Steel Pet Bathing Tub Left Door Large Dog Wash Tub with Faucet Walk-in Step Accessories Dog Washing Station Pet Bath Tub
VEVOR 62 inch Professional Dog Grooming Tub Stainless Steel Pet Bathing Tub Left Door Large Dog Wash Tub with Faucet Walk-in Step Accessories Dog Washing Station Pet Bath Tub
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VEVOR 62 inch Professional Dog Grooming Tub Stainless Steel Pet Bathing Tub Left Door Large Dog Wash Tub with Faucet Walk-in Step Accessories Dog Washing Station Pet Bath Tub

1 star out of 2 reviews
(1.0)|
2 ratings

At a glance

Brand
VEVOR
Material
Stainless Steel
Dimensions
59.20 x 25.60 x 57.80 Inches
Piece count
1
Animal type
Dog Cat
Rec. use
Dog Grooming
$1,449.99$1,449.99/ca
Price when purchased online
Not Available

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About this item

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1 out of 5 stars
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Showing 1-3 of 2 reviews
May 21, 2024
Disappointed
Item details
Shape: Left Door
Sold byHome Decor Specialist
1 out of 5 stars review
Verified Purchase

BUYER BEWARE!

Bought 4 Vevor tubs from amazon in April 2022 for a dog wash. These were great! Well made and the grate in the bottom could be raised for smaller dogs. Ordered another 50" tub in January 2024 and the nightmare began. Everything was fine but the grate that was raised for the smaller dogs wouldn't fit in the bottom for the big dogs. Their ads say the dog stands above the water but not with this tub. Measured the old one and this tub was approx 1/2" shorter so the grate wont fit down in the bottom. Called Vevor directly back and forth for approx 30 days before they said the grate wasnt supposed to fit in the bottom and I could basically pound sand. Thank god for amazon right. I initiated the return but because it was past 30 days i had to pay a 225.00 restocking fee. We decided to get a bigger tub instead so we ordered a 60" tub and guess what, same problem. Its like the company changed hands and they were cutting corners and theres no quality control. The door is supposed to have a magnet to keep it shut and thats not there now so we use a wood wedge to keep the door closed. Anyway, before returning we ordered another 60" from walmart this time just to see if maybe it was an old one that worked properly. This workmanship on this was 2nd rate and was welded completely different and the tub immediately leaked between every spot weld on the ends! There was water everywhere and of course the grate still didnt fit in the bottom. The ramp also didnt pull out as the tracks were too close together and the ramp was jammed in at an angle and i needed a sledge hammer to separate them a little and got the ramp working. So expect the unexpected when dealing with Vevor. We are expanding again soon and ive started looking for better tubs. Check the reviews on amazon for the 50". Theres a bunch. I will also never buy anything from walmart .com again. When i emailed them about the leaks they told me to send pics and video and then said to go buy stuff and fix it myself. When i refused they kept offering me a few dollars credit, 30.00 at a time to find someone local to fix it. Ever price out a stainless steel welder? Anyway, they would never initiate the return and i felt like they were stalling with 1 email per day to maybe get past the 30 day return time. With 6 days left and a 180.00 credit as the offer, i just called my credit card, capital one, and they immediately credited my account and told me that they would handle from there. Asked about returning tub and they said I could do whatever I want so I fixed the ramp and bought some Loctite marine sealant and the tub works fine. We did end up sending the grate out to a welder friend to be shorted by 1/4" and that cost 200.00! So, while we ended up ahead with a 1500.00 tub for approx. 450.00 because of everyones indifference to customer service, this whole process took over 2 1/2 months to resolve and a ton of my time and I still ended up with a junk product so i barely feel even.
Helpful?
reply from VEVOR Team
Dear Customer,This is Vevor Customer Support! We're sorry for all inconvenience caused to you. Taking it seriously, we will report your issue to relevant departments for quality improvement. We understand your concerns, but we always request verification before dealing with quality issues so that our product engineers can provide guidance on fixes.If you do not agree with the solution we have provided, you are advised to contact us again through the Walmart platform. We can provide a more suitable compensation plan for you.This professional pet stainless steel bathtub has all the conveniences and needs of today's pet beauticians. It is made of rust-proof 16 gauge stainless steel, and is adjustable to accommodate large and small dogs. It also has a waterproof seal to prevent water leakage. This stainless steel bathtub is detachable for easy storage. It will continue to provide you with all of these conveniences throughout your life.Note: Shipping Details: This product is very heavy and cannot be shipped through FedEx or UPS. It will ship by a truck company, so the delivery usually takes 2-3 weeks. We will also need your correct phone number and physical address to schedule the delivery.We have one-year warranty for our items. Feel free to contact us via our store email if you have any further questions.Best wishes,Vevor Customer Support
Feb 3, 2023
PETRA
1 out of 5 stars review
Verified Purchase

I hate the tub, don't buy this product.

It claims to be stainless, but it rusts and stains and is awful was awful in no time. Feel horrible to be stuck with this thing. I tried to attach pictures, but it keeps giving error messages.
Helpful?
reply from VEVOR Team
Dear Customer,This is Vevor Customer Support! We're sorry for all inconvenience caused to you. If you face some problems with the product, please help provide us with all details through Walmart Customer Care. We could help solve the problems for you. Please don't worry, our products have a one-year warranty. For any other after-sale problems, please do feel free to contact us. We'll try our best to solve your problems.Best wishes,Vevor Customer Support