South Shore Cookie Convertible Baby Crib with Drawer, Soft Gray
South Shore Cookie Convertible Baby Crib with Drawer, Soft Gray
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South Shore Furniture

South Shore Cookie Convertible Baby Crib with Drawer, Soft Gray

3.5 stars out of 2 reviews
(3.5)|
2 ratings

Key item features

For REPLACING PARTS and HELP DURING ASSEMBLY, please contact us by phone at 1-800-290-0465, text message at 915-800-2833 (USA) (fees may apply), email at services@southshorefurniture.com or fill a part request form on https://www.southshorefurniture.com/pages/contact-us-en.

South Shore Cookie, Contemporary Crib with Drawer, Soft Gray

  • HANDY STORAGE: Use the spacious drawer under the bed to keep your little treasure’s clothes, toys, and bedding. Every inch of space is used!
  • A FOUR LEVEL “EVOLVING” BED: This crib can be adjusted to four heights, to keep pace with your kid’s growth. A toddler rail is also included.
  • STURDY WOOD CONSTRUCTION: Go to sleep with your mind at ease, knowing that this solid wood bed meets all current standards and is ASTM certified. You’ll know baby is safe!
  • A VERSATILE LOOK: The clean lines of this modern crib work just as well for boys and girls, while softly highlighting the room’s decor – whatever the style you choose.
  • Made in China .
  • Mattress and accessories not included.
  • 1-year limited warranty. Any questions? Contact South Shore, available 7/7: 1-800-290-0465 or www.southshorefurniture.com
  • Assembly is required and tools are not included. All products come with a clear assembly document that will guide you through all steps. If you have any questions during the assembly do not hesitate to contact South Shore Furniture for immediate support.
  • This item is shipped in 1 box.
  • Box dimensions : 54" (L) x 36.5" (W) x 5" (H) 76.25 lb
  • All our products meets or exceeds North American safety standards and our packaging are tested and certified to reduce the risk of damage during shipment.
  • Clean with a dry cloth
Current price is $299.99
Price when purchased online
  • Free shipping
  • Free 90-day returns
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3.5 out of 5 stars
stars2 ratings1 review
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Showing 1-1 of 1 review

Sep 23, 2019
michele
2 out of 5 stars review

mislabeled parts/drilled holes on the oppositeside

horrible instructions, scratch Marks, mislabeled parts, not enough screws (calls for 13 a's, only comes with 8), the holes of the sides are on the opposite side. I like to do things myself, but I quickly realized how the parts were mislabeled and how the holes weren't on the right side in order to do the function called for. my husband then took over and tried himself, he made it so that the first two sides were put together, but now we realize that the other 2 parts don't fit in because we had to rearrange the first part because of opposing sides and holes AND MISLABELED parts. I am 34 weeks pregnant with a 2 year old, I cannot stress to you have annoying and stressful this crib has been, it was a gift from my mother in law and I don't have the heart to tell her how much stress this crib is causing me. I have put other cribs together before that were not this stressful and did not have mislabeled parts. I do not recommend this brand at all. she also bought us a changing table from this brand and we haven't even started on that mess. The only reason I am giving it 2 stars is because it does look pretty, but that's about it. OH, and I tried calling their helpline for help, was on hold for over an hour so I just hung up. as a pregnant mother of a toddler I don't have time for that.

Helpful?738FH33THVKZ450538865
reply from Supplier Response

Dear Michele, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We apologise for the issues at hand and for the delay in having your phone call answered. Please know that you may also reach out to our Customer Service via email by emailing: service@southshorefurniture.com. <br /><br />Please feel free reach out to 1-800-290-0465 with any further comments, concerns, or suggestions you wish to share. We would gladly assist you with your products.