Bobiber

Hello Tian! We sincerely apologize that the product did not meet your expectations. But this product is indeed a 9-in-1, including slides, hide-and-seek games, drawing boards, bridges, telescopes, basketball hoops, climbing devices, and storage compartments. If you have any other concerns or need assistance with returns or exchanges, please feel free to contact our customer service team through the order page. And we are committed to ensuring you have a positive shopping experience with us.

Hello Timothy! We're very sorry that we can't find your email in our records, so please contact us directly through your order page. We promise to respond within 12 hours and assist you with resolving your treadmill issue as quickly as possible.

Hello Cawthona! We sincerely apologize for the missing parts in your order and the misunderstanding in our communication. We were unable to find your message in our recent emails. Please contact us directly through your order page. We will verify your order information as soon as possible and send you the necessary screws and accessories promptly.

Hello Zachery! We are very sorry to learn that your toy car stopped working after only one month of use. This is far from the quality and durability we strive to provide, and we understand how disappointing and frustrating this must be for you and your family. Please contact our customer service team through the order page. Our technical experts are ready to assist you, providing step-by-step guidance or arranging further inspection and repair. We are committed to resolving this issue promptly and ensuring your child can enjoy the toy car again. Thank you for bringing this matter to our attention, and we sincerely apologize again for any inconvenience caused.

Hello linda! We apologize for the inconvenience and disappointment you have experienced while using our 24V drift car. This drift car is specially designed for children, the 24V high-voltage system provides 60-80 minutes of battery life, and it is rare for it to malfunction after only 15 minutes of use. We attach great importance to your feedback and have reported the problem to the factory as soon as possible to thoroughly investigate the cause and implement optimization. Regarding returns and refunds, your order is processed by the Walmart platform, and returns and refunds must be handled by them. We apologize again for the inconvenience this has caused you. Thank you for your feedback, it is important for us to optimize our products and services.